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Surana College, established in 1995 in Bangalore, is a leading institution known for excellence in higher education. With modern campuses and a focus on overall development, it nurtures talent across various fields.
Years of
Experience
Stores
across India
India
suranacollege.edu.in
Education
Thriving in a Competitive Educational Landscape, Surana College Faced
Communication Challenges Such As:
Emails and calls were slow, leading to delays and frustration
among students and parents.
Managing inquiries about admissions and programs was
time-consuming, causing delays and
missed opportunities.
Sharing timely updates on events and notices was difficult, creating information gaps.
Surana College leverages the WhatsApp Business API across critical touchpoints in its student and parent journey—from admissions to ongoing engagement. The implementation has streamlined and automated multiple processes, such as:
The use of automated event reminders kept students and parents up to date, enhancing
participation and
institutional outreach
Increase in
Lead
Inquiries
The WhatsApp widget and broadcast campaigns drove a significant rise in inquiries from prospective students and parents.
Improvement
in Admission
Process Efficiency
Automated reminders and notifications streamlined the admission process, reducing manual effort and delays
Reduction in Response
Time
Automated and centralized communication ensured quicker responses to student and parent queries.
Emovur has been instrumental in transforming our communication with the WhatsApp Business API. From streamlining admissions to boosting student engagement, their tech solutions have greatly improved efficiency. Their proactive support and innovative approach make them a trusted partner in today’s competitive education space.
Principal
Trusted by 3,000+ businesses
Yes, its avaliable
Yes, conversations can be easily assigned to specific team members to ensure accountability and efficient resolution.
You can integrate channels like WhatsApp, email, Facebook Messenger, Instagram, and more into the Shared Team Inbox.
Yes, the inbox supports automated workflows, such as assigning chats based on keywords, sending instant replies, and setting up chatbot responses.
Yes, multiple team members can collaborate on a conversation in real-time, with notes and updates visible to everyone.
Yes, the feature is designed to scale with your business, making it ideal for teams of all sizes, from small startups to large enterprises.
Engage & Re-engage Prospects
Drive Sales
Deliver higher CSAT
Support at Scale
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Emovur chat for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.
Emovur chat for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.