One WhatsApp Number,
Multi-Agent Login
Multiple agents can take over customer conversations through one single WhatsApp number. Oversee all conversations and increase productivity
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Multiple agents can take over customer conversations through one single WhatsApp number. Oversee all conversations and increase productivity
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Proactively connect with customers during bot interactions to handle complex queries, foster trust, and build lasting relationships.
Deliver personalized responses and resolve issues fast, ensuring your customers feel supported at every step.
Engage leads instantly, share product insights, and close deals efficiently-all from one shared inbox.
assign chats to specific agents and create teams for seamless collaboration.
Unify interactions from Facebook, Instagram,Website chat, and email into one inbox for seamless communication.
Easily switch chats from both to agents, ensuring complex querises get a persinal touch.
Add labels to chats
and keep it organized.
Add labels to contacts
Filter and group your
ontacts into segments
Create internal teams
Privately discuss customer queries with your teammates
Let customers know you're not available to answer their questions
Use the command bar to perform actions
Save frequently sent messages as templates
Master Chatwoot with keyboard shortcuts
Update multiple conversations at once
Set limits to auto-assigning conversations to your agents.
Macros let you run a sequence of actions upon a click.
Perform actions upon a pre-defined event.
Generate or change the tone of reply to friendly or formal.
Track your agents' performance, with auto-updating reports
ReportsGet reports on how customers respond to your chat
Analyse how each of your teams is performing
ReportsSee which labels get the most conversations, and how long it takes to resolve them.
Get realtimes insights about your support operations
Yes, its avaliable
Yes, conversations can be easily assigned to specific team members to ensure accountability and efficient resolution.
You can integrate channels like WhatsApp, email, Facebook Messenger, Instagram, and more into the Shared Team Inbox.
Yes, the inbox supports automated workflows, such as assigning chats based on keywords, sending instant replies, and setting up chatbot responses.
Yes, multiple team members can collaborate on a conversation in real-time, with notes and updates visible to everyone.
Yes, the feature is designed to scale with your business, making it ideal for teams of all sizes, from small startups to large enterprises.
Emovur chat for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.
Emovur chat for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.