Yes, its avaliable

Yes, conversations can be easily assigned to specific team members to ensure accountability and efficient resolution.

You can integrate channels like WhatsApp, email, Facebook Messenger, Instagram, and more into the Shared Team Inbox.

Yes, the inbox supports automated workflows, such as assigning chats based on keywords, sending instant replies, and setting up chatbot responses.

Yes, multiple team members can collaborate on a conversation in real-time, with notes and updates visible to everyone.

Yes, the feature is designed to scale with your business, making it ideal for teams of all sizes, from small startups to large enterprises.