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Shruti Ather, an authorized Ather Energy dealer, offers advanced electric scooters like the Ather 450X and 450S. Committed to sustainable mobility, they focus on seamless sales, service, and customer engagement.
Years of
Experience
Stores
across India
India
shrutiather.com
Automotive
Shruti Ather faced challenges in effectively using modern communication platforms in a competitive market:
Converting online inquiries and interest into test rides and
confirmed sales proved to be a significant hurdle
Ineffective communication about service schedules, battery updates, and maintenance reminders led to missed opportunities to strengthen customer relationships
Engaging eco-conscious and tech-savvy customers required more innovative and personalized communication strategies.
Surana College leverages the WhatsApp Business API across critical touchpoints in its student and parent journey—from admissions to ongoing engagement. The implementation has streamlined and automated multiple processes, such as:
The use of automated event reminders kept students and parents up to date, enhancing
participation and
institutional outreach
Increase in
Test
Ride Bookings
More customers booked test rides thanks to easy and timely WhatsApp reminders.
Improvement
in Service
Appointment Scheduling
The automated reminders and updates made it much easier for customers to schedule their service appointments.
Boost in Customer
Retention
Regular engagement and personalized communication helped strengthen customer loyalty and keep them coming back.
Emovur’s WhatsApp initiatives helped Shruti Ather achieve a 30-40% rise in customer response rates. The Emovur team’s accessibility and assistance made the entire experience seamless and easy
Managing Director
Trusted by 3,000+ businesses
Yes, its avaliable
Yes, conversations can be easily assigned to specific team members to ensure accountability and efficient resolution.
You can integrate channels like WhatsApp, email, Facebook Messenger, Instagram, and more into the Shared Team Inbox.
Yes, the inbox supports automated workflows, such as assigning chats based on keywords, sending instant replies, and setting up chatbot responses.
Yes, multiple team members can collaborate on a conversation in real-time, with notes and updates visible to everyone.
Yes, the feature is designed to scale with your business, making it ideal for teams of all sizes, from small startups to large enterprises.
Engage & Re-engage Prospects
Drive Sales
Deliver higher CSAT
Support at Scale
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Emovur chat for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.
Emovur chat for mobile enables you to browse conversations, reply to messages and collaborate with your team. Now available on Android and iOS.