Trust is built store by store. Manage it from one place.
High-value purchases run on trust. Keep listings accurate, reviews answered, and festival offers consistent across every store without losing the personal touch.
Store network
40 live
Review queue
3 need reply
MG Road · “Is the hallmark genuine?”
2★ · 4 min ago
Anna Nagar · “Warranty transfer?”
4★ · 22 min ago
40
stores, one dashboard
1 click
festival rollout
Before / After
The difference between guessing and knowing
A single bad review about authenticity sits unanswered for days
Festival offers rolled out store-by-store, inconsistently
Walk-in inquiries and WhatsApp queries handled separately
Head office can't tell which store is converting inquiries into sales
Reviews addressed fast, protecting trust before it costs a sale
One offer, live across every store, same day
All customer conversations in one inbox, per store
Real-time lead and conversion tracking, store by store
A day with Emovur
What this actually looks like, day to day
Morning
09:20
A customer questions the authenticity of a purchase in a review. The store manager responds within minutes with reassurance and next steps.
Midday
13:05
Diwali offer · 40 stores
100%
Head office launches a Diwali offer across all 40 stores in one click: listings, social pages, and WhatsApp broadcasts update simultaneously.
Evening
19:40
MG Road
31
Anna Nagar
22
Sector 18
12
A regional manager reviews which stores converted the most walk-in inquiries into sales that day, and flags underperforming stores for follow-up.
“
A review questioning authenticity used to sit for three days before anyone saw it. Now it’s answered before the customer walks into another showroom, and we can see exactly which store handled it.
Meera Iyer, VP Retail Marketing
Aurum & Volt Retail · 40 showrooms, 9 cities
40
stores’ local marketing managed from one Emovur dashboard: listings, reviews, offers and leads.
What retail teams ask us first
Everything about high-value lead routing, seasonal campaign scheduling, and review approvals.
Yes. Inquiries can be tagged by value or category on arrival, routed to a senior store associate, and held to a tighter response SLA than general queries: so a ₹2L enquiry never sits in the same queue as a store-timing question.
Build the campaign once, set the go-live date, and Emovur publishes it across listings, store social pages and WhatsApp broadcasts on schedule: with per-store variations where pricing or stock differs.
You choose. Managers can reply freely, reply from approved templates, or send drafts for approval: set per store, per review rating, with head office keeping full visibility either way.
