Emovur for Jewellery & Electronics Retail

Trust is built store by store. Manage it from one place.

High-value purchases run on trust. Keep listings accurate, reviews answered, and festival offers consistent across every store without losing the personal touch.

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Store network

40 live

Review queue

3 need reply

MG Road · “Is the hallmark genuine?”

2★ · 4 min ago

Reply

Anna Nagar · “Warranty transfer?”

4★ · 22 min ago

Reply

40

stores, one dashboard

1 click

festival rollout

Before / After

The difference between guessing and knowing

Without Emovur

A single bad review about authenticity sits unanswered for days
Festival offers rolled out store-by-store, inconsistently
Walk-in inquiries and WhatsApp queries handled separately
Head office can't tell which store is converting inquiries into sales

With Emovur

Reviews addressed fast, protecting trust before it costs a sale
One offer, live across every store, same day
All customer conversations in one inbox, per store
Real-time lead and conversion tracking, store by store

A day with Emovur

What this actually looks like, day to day

Explore the platform →

Morning

09:20

Is the certificate on this piece genuine?
Yes, BIS hallmark #4821. Sharing the certificate now.
replied in 6 min

A customer questions the authenticity of a purchase in a review. The store manager responds within minutes with reassurance and next steps.

Midday

13:05

Diwali offer · 40 stores

100%

Listings
Social
WhatsApp

Head office launches a Diwali offer across all 40 stores in one click: listings, social pages, and WhatsApp broadcasts update simultaneously.

Evening

19:40

MG Road

31

Anna Nagar

22

Sector 18

12

A regional manager reviews which stores converted the most walk-in inquiries into sales that day, and flags underperforming stores for follow-up.

A review questioning authenticity used to sit for three days before anyone saw it. Now it’s answered before the customer walks into another showroom, and we can see exactly which store handled it.

AV

Meera Iyer, VP Retail Marketing

Aurum & Volt Retail · 40 showrooms, 9 cities

40

stores’ local marketing managed from one Emovur dashboard: listings, reviews, offers and leads.

FAQ

What retail teams ask us first

Still unsure? Talk to us about your store count and category.

Can this help manage high-value customer inquiries differently from general queries?

Yes. Inquiries can be tagged by value or category on arrival, routed to a senior store associate, and held to a tighter response SLA than general queries: so a ₹2L enquiry never sits in the same queue as a store-timing question.

Does this support festival/seasonal campaign scheduling in advance?

+

Build the campaign once, set the go-live date, and Emovur publishes it across listings, store social pages and WhatsApp broadcasts on schedule: with per-store variations where pricing or stock differs.

Can store managers respond to reviews without head office approval each time?

+

You choose. Managers can reply freely, reply from approved templates, or send drafts for approval: set per store, per review rating, with head office keeping full visibility either way.

Protect trust, store by store, without the manual work

One dashboard for every listing, review, offer and lead across your retail network.

Used by 500+ retail stores · Onboarding in under two weeks
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