Integration · Zoho CRM

WhatsApp Business API messages the moment a lead, contact, or deal is created

Connect Zoho CRM once. Map a WhatsApp Business API template to New Lead, New Contact, or New Deal, and messages go out instantly - no marketplace app, no polling.

CRM
Emovur

Trusted by businesses to reach the right customers at the right time.

Naughty Galz.comdayanand sagar business schoolNature LifespaceAyurCantramindful acresNaughty Galz.comdayanand sagar business schoolNature LifespaceAyurCantramindful acresNaughty Galz.comdayanand sagar business schoolNature LifespaceAyurCantramindful acresNaughty Galz.comdayanand sagar business schoolNature LifespaceAyurCantramindful acres

50M+

Messages Delivered

10K+

Businesses Trust Us

100+

Reseller Partners

10+

Countries Active

How It Works

What this integration does

Instant lead, contact, and deal triggers connected straight to approved WhatsApp Business API templates.
1

New lead? They get a WhatsApp Business API message right away.

The moment a lead is created in Zoho CRM, Emovur can send a greeting or qualifying message - no waiting.
2

New contact or deal? Same thing.

New contacts and new deals can each trigger their own WhatsApp Business API message, so sales and support stay in sync.
3

Fields map straight to your template.

Map any CRM field - name, phone, deal name, and more - to your WhatsApp Business API template. No coding required.

Setup

Connect in 6 steps

Connect Zoho CRM once, configure your templates, and activate instant automation webhooks.

1

Open the integration

Go to WhatsApp → All Integrations → Zoho CRM in Emovur.

2

Connect

Click Connect Now and accept the Zoho CRM permissions.

3

Configure a workflow

Open New Lead, New Contact, or New Deal, pick a WhatsApp Business API template, map the fields, and save it as Active.

4

Copy the webhook

Copy the webhook URL and JSON body from the workflow card.

5

Paste into Zoho Automation

In Zoho CRM, create a Webhook action under Automation and attach it to a Workflow Rule set to "When Created."

6

Test it

Create a lead, contact, or deal with a valid phone number and check Send Logs to confirm delivery.

Automations

Ready-made automations

Every workflow uses your approved WhatsApp Business API templates and your own field mapping - nothing is hardcoded.

Workflow

Fires When

Typical Use

Workflow

New Lead

Fires When

Lead created in Zoho CRM

Typical Use

Greet or qualify the lead instantly

Workflow

New Contact

Fires When

Contact created

Typical Use

Keep sales and support in sync

Workflow

New Deal

Fires When

Deal created

Typical Use

Alert stakeholders or the customer

Part of a Bigger Toolkit

Zoho CRM is one of several integrations available in Emovur - manage all of it from one OrgAdmin panel.

Google Sheets
Shopify
WooCommerce
Razorpay
Zoho
Google Sheets
Shopify
WooCommerce
Razorpay
Zoho

FAQs

Frequently Asked Questions

From setup to message automation, here are the answers you need to launch with confidence.

Is a Zoho marketplace extension required?

Is this the same polling approach as Zoho Invoice?

What if the phone field is empty?

Can I use custom modules?

Is there a setup fee?

WhatsApp your Zoho CRM pipeline
automatically

Connect, map one template, paste one webhook, and go live.