Integration · Shopify

Every Shopify order update, sent on WhatsApp Business API automatically

Connect your Shopify store once. Map a WhatsApp Business API template to each order event, and customers get updated from checkout to delivery - automatically.

Shopify
Emovur

Trusted by businesses to reach the right customers at the right time.

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Reseller Partners

10+

Countries Active

How It Works

What this integration does

Real-time order confirmations, abandoned cart recovery, shipping updates, and delivery alerts.
1

Order placed? Customer gets a confirmation.

When a customer places an order on your Shopify store, Emovur sends a WhatsApp Business API message with the order ID, total, and customer name. Cash-on-delivery orders get their own confirmation message.
2

Cart abandoned? Customer gets a reminder.

If a checkout is left incomplete and a phone number is available, Emovur can send a WhatsApp Business API reminder to bring the shopper back.
3

Shipped, delivered, or cancelled? Customer gets updated automatically.

Emovur sends a WhatsApp Business API message when an order is shipped, delivered, or cancelled - so customers always know where things stand.

Setup

Connect in 6 steps

Connect with Partner OAuth, map template variables for each order lifecycle trigger, and go live.

1

Prepare your Partner app

In your Shopify Partner Dashboard, create an app with a Client ID and Client secret, and add Emovur's OAuth redirect URL.

2

Open the integration

Go to WhatsApp → All Integrations → Shopify → Connect Now in Emovur.

3

Enter your store details

Provide your store domain (your-store.myshopify.com) and your Client ID and Secret.

4

Approve on Shopify

Complete the install screen on your Shopify store.

5

Configure a workflow

Open each automation, pick a WhatsApp Business API template, map the fields, and turn it on.

6

Test it

Place a test order (or abandon a checkout with a phone number) and check Send Logs.

Automations

Ready-made automations

Every workflow uses your approved WhatsApp Business API templates and your own field mapping - nothing is hardcoded.

Workflow

Fires When

Typical Use

Workflow

Abandoned checkout

Fires When

Checkout is left incomplete, with a phone number on file

Typical Use

Remind the shopper to complete their order

Workflow

Order confirmed

Fires When

An order is created

Typical Use

Confirm the order ID, total, and details

Workflow

COD confirmation

Fires When

A cash-on-delivery order is created

Typical Use

Confirm the order and payment method

Workflow

Order shipped

Fires When

An order is marked shipped or fulfilled

Typical Use

Let the customer know it's on the way

Workflow

Order delivered

Fires When

An order is marked delivered

Typical Use

Confirm delivery

Workflow

Order cancelled

Fires When

An order is cancelled

Typical Use

Notify the customer

Part of a Bigger Toolkit

Shopify is one of several integrations available in Emovur - manage all of it from one OrgAdmin panel.

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FAQs

Frequently Asked Questions

From setup to message automation, here are the answers you need to launch with confidence.

Why didn't real orders send a WhatsApp Business API message?

Do I need a custom app token?

Is webhook verification required?

What if there's no phone number on the order?

Can I customize templates per event?

Is there a setup fee?

Keep Shopify customers updated
on WhatsApp Business API

Connect with Partner OAuth, activate the order workflows you need, and go live.