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Every Shopify order update, sent on WhatsApp Business API automatically
Connect your Shopify store once. Map a WhatsApp Business API template to each order event, and customers get updated from checkout to delivery - automatically.
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How It Works
What this integration does
Order placed? Customer gets a confirmation.
Cart abandoned? Customer gets a reminder.
Shipped, delivered, or cancelled? Customer gets updated automatically.
Setup
Connect in 6 steps
Connect with Partner OAuth, map template variables for each order lifecycle trigger, and go live.
1
Prepare your Partner app
In your Shopify Partner Dashboard, create an app with a Client ID and Client secret, and add Emovur's OAuth redirect URL.
2
Open the integration
Go to WhatsApp → All Integrations → Shopify → Connect Now in Emovur.
3
Enter your store details
Provide your store domain (your-store.myshopify.com) and your Client ID and Secret.
4
Approve on Shopify
Complete the install screen on your Shopify store.
5
Configure a workflow
Open each automation, pick a WhatsApp Business API template, map the fields, and turn it on.
6
Test it
Place a test order (or abandon a checkout with a phone number) and check Send Logs.
Automations
Ready-made automations
Workflow
Fires When
Typical Use
Workflow
Abandoned checkout
Fires When
Checkout is left incomplete, with a phone number on file
Typical Use
Remind the shopper to complete their order
Workflow
Order confirmed
Fires When
An order is created
Typical Use
Confirm the order ID, total, and details
Workflow
COD confirmation
Fires When
A cash-on-delivery order is created
Typical Use
Confirm the order and payment method
Workflow
Order shipped
Fires When
An order is marked shipped or fulfilled
Typical Use
Let the customer know it's on the way
Workflow
Order delivered
Fires When
An order is marked delivered
Typical Use
Confirm delivery
Workflow
Order cancelled
Fires When
An order is cancelled
Typical Use
Notify the customer
Part of a Bigger Toolkit
Shopify is one of several integrations available in Emovur - manage all of it from one OrgAdmin panel.
FAQs
Frequently Asked Questions
Why didn't real orders send a WhatsApp Business API message?
Do I need a custom app token?
Is webhook verification required?
What if there's no phone number on the order?
Can I customize templates per event?
Is there a setup fee?