Embed a Customer Tickets Area Everywhere
With the Tickets App, you can add a customer tickets area to your website so your customers get immediate help from a single interface, in whatever forms they prefer.
Tickets System
Include a professional tickets area on your website and provide support where your customers are.
Chatbots, Slack, and More
The first tickets system on the market powered by chatbots and Slack. For more efficient support.
Great UX
Human-centered design. Clean and minimal. Responsive. Beautiful animations. RTL and more.
Tickets list
Get updates in
real-time.
Search tickets
Search tickets instantly.
Ticket button
Use to create new tickets.
Agent details
See typing, online status and more.
Department
See department labels.
More details
See attachments, articles and more.
Fast and Simple Ticket Creation
Your customers can submit tickets in seconds. No superfluous functions, just a clean and simple interface. Customize fields on the ticket form and add built-in fields like departments.
- Department and priority fields
- Clean and simple interface
- Custom ticket fields
Login and Registration
Require that customers register or login before sending tickets. Or, leave it open to any visitor. Personalize the form with custom fields and display an optional privacy consent acceptance form.
- Registration and login forms
- Visitors can access without registering
- Custom fields
- Privacy and GDPR
Lots of Information
Automatically display useful information to your customers, such as lists of attachments, agent online and typing status and agent location and local time. You can also choose which information to display.
- Typing and online status
- Conversation attachments list
- Agent location and local time
- Ticket details and department
Chat Settings Support
Most chat settings also work in the tickets area. This includes features like Slack, Dialogflow chatbots, the timetable, notifications, sounds, articles and more. See the Chatbot page for more details.
- Slack and Dialogflow
- Notifications and messages
- More
Responsive Layout
The widget automatically adjusts its design and layout to fit the container or device width.
Fast and Easy Installation
Ready to use immediately. Just insert the script link or the WordPress shortcode and you're ready to go.
Customization Options
Customize the layout and functionalities of the widget and choose elements to display or hide.